Moomoo US Help Center-Processing Times
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Processing Times

Real-Time Processing:

Currency exchanges at Moomoo Financial generally will begin processing immediately, if it is done within the real-time processing hours. The hours for real-time conversions are Sunday at 5:15 PM to Friday at 5:15 PM (EST). Please note that this does not include any public holidays.
If you submit a currency exchange request outside of these hours, it will be processed when the processing cycle begins (see hours above).
 

Currency Exchange Progress or Cancellation:

To see how your currency exchange request is progressing, follow the steps linked here and click "Exchange History". You can also cancel any requests here by pressing "Cancel" under the exchange request.

 

(Please note that the interface shown in the screenshot may differ from the one on your device if your app version is not up-to-date. Any securities appearing in the screenshot are for illustration only and do not constitute any investment advice.)

 

Processing Times

The time when your exchange request is submitted affects how fast it is processed.
For exchanges made between Sunday at 5:15 PM ET and Friday at 5:00 PM ET, currency exchanges will be processed in real-time.
For weekends and holidays, exchange request will be queued for processing the next available business day in which currency exchanges will be processed and are subject to the real-time processing from there.
 
Note:
● The times listed above are for reference only. Currency exchange timing may be subject to change.

Moomoo is a professional trading app offered by Moomoo Technologies Inc. In the U.S., investment products and services on moomoo are offered by Moomoo Financial Inc., Member FINRA/SIPC.

Any illustrations, scenarios, or specific securities referenced herein are strictly for illustrative purposes. Past investment performance does not guarantee future results. Investing involves risk and the potential to lose principal.

The amount of the fee varies depending on the currency and may be up to 300 basis points. 1 basis point=0.0001.

 

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