Customer Service-Moomoo Manual
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Customer Service

Throughout your moomoo journey, Customer Service is always there to help you out.
Path: Go to Me > Customer Service.

Learn investing knowledge

  • Tap the Moomoo Course banner at the top to learn investing knowledge.

Feature shortcuts

  • Tap an icon from the shortcut panel under the Moomoo Course banner to quickly access the feature.

FAQs and help articles

Below is shortcut panel is FAQs and help articles that may be helpful.
  • Tap an article of interest to read it.
  • Tap All to go to Help Center.

Phone Inquiry

  • Tap Phone Inquiry at the bottom left, then dial a number to speak with an agent.
    • Please note that work hours may apply.

Online Inquiry

  • Tap Online Inquiry at the bottom right to start chatting online and find answers to your questions.
    • The moomoo bot is a smart chatbot that provides answers when asked. Feel free to interact with it.
  • To talk to a live agent, type "agent."
 

 

This presentation is for informational and educational use only and is not a recommendation or endorsement of any particular investment or investment strategy. Investment information provided in this content is general in nature, strictly for illustrative purposes, and may not be appropriate for all investors. It is provided without respect to individual investors’ financial sophistication, financial situation, investment objectives, investing time horizon, or risk tolerance. You should consider the appropriateness of this information having regard to your relevant personal circumstances before making any investment decisions. Past investment performance does not indicate or guarantee future success. Returns will vary, and all investments carry risks, including loss of principal.

Moomoo is a financial information and trading app offered by Moomoo Technologies Inc. In the U.S., investment products and services on Moomoo are offered by Moomoo Financial Inc., Member FINRA/SIPC.